Effective date: October 19, 2026

This Privacy Policy explains how Aerista collects, uses and shares information through aerista.com, its website features, and our related services and communications, including contact forms, interactive tools, aircraft records access, chat and AI-powered features.

Information We Collect

Depending on how you use the website and our services, we may collect:

• Information you provide, such as your name, contact details, inquiries, preferences and aircraft-related information.
• Information you submit through interactive or AI features, including questions, messages, uploaded materials where uploads are available, and feedback.
• Aircraft records access information, such as identity and verification details you provide and which logbooks or records you request, view or download.
• Communications with us, including emails, messages, calls and meetings. We may record and transcribe calls and meetings, and we will tell you at the start when one is being recorded.
• Website usage information, such as IP address, device and browser information, pages visited, interactions and referral sources.
• Information from other sources, such as public records (including FAA aircraft registration records), public listings and other aircraft marketplaces, brokers, business partners and data providers.

Please submit only information you are authorized to provide. 

How We Use Information

We may use information to respond to inquiries, provide requested services, facilitate introductions or transactions you request, operate and secure the website, troubleshoot problems and understand how visitors use our features.

We may also use information to send you updates, market information and marketing about our services, and to measure and improve our communications and advertising.

We may also use information to develop, evaluate and improve current and future products, services, market analytics and AI systems, subject to applicable law and relevant permissions. These purposes may include reviewing interactions and feedback to improve accuracy, usefulness and performance.

AI Features and Chat

When you use chat or an AI feature, your inputs and related information may be recorded and processed by Aerista and third-party technology providers to generate responses and operate the feature. Our team may review chat conversations and share them with brokers to respond to you. We may retain interactions, generated responses and feedback for the purposes described in this policy.

AI features can produce inaccurate or incomplete information. Do not submit passwords, payment-card details or other sensitive information through AI conversations.

How We Share Information

We may share information with service providers supporting website hosting, communications, analytics, security, AI processing and other business functions.

We may also share relevant information with brokers, sellers or other participants when needed to respond to your request or provide services you seek; when you direct us to do so; or as reasonably necessary to comply with law, protect rights or address fraud and security issues.

When you request or view an aircraft’s logbooks or records, we may share your contact information and the records you requested, viewed or downloaded with that aircraft’s seller and listing broker.

Information may also be disclosed in connection with a merger, acquisition, financing or sale of business assets, subject to applicable restrictions.

Aircraft-Related Information

Aircraft-related information we receive, including through the website, in connection with transactions, and from public and third-party sources, may be used in market analytics, reports and other commercial products or services. Where we have the necessary rights and permissions, this may include licensing that information to other businesses. Aircraft information that identifies an individual remains subject to applicable privacy requirements.

Cookies and Similar Technologies

We may use cookies and similar technologies to support website functionality, understand usage, improve the visitor experience and, where used, measure and improve our marketing. You can manage cookies through your browser and any controls available on the website. Restricting cookies may affect some features.

We use Google Analytics to understand how visitors use the website. To learn how Google collects and processes this information, see How Google uses information from sites or apps that use our services. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Third parties, such as analytics and advertising providers, may collect information about your online activities over time and across different websites. Our website does not currently respond to “Do Not Track” browser signals.

Retention and Security

Retention depends on the information, its purposes, legal requirements and relevant business needs. We may retain information to provide services, maintain records, resolve disputes and develop or improve our products, subject to applicable law.

No method of transmission or storage is completely secure. We cannot guarantee the security of information provided through the website.

Your Choices and Rights

You may choose not to provide optional information, although some features may require it. You can unsubscribe from marketing emails using the instructions provided.

Depending on your location and applicable law, you may have rights to access, correct or delete personal information, obtain a copy, or opt out of certain uses or disclosures. Contact us at info@aerista.com to make a request. Verification and legal exceptions may apply.

Children

The website is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

Other Websites

Links to third-party websites are governed by those websites’ privacy practices.

Changes to This Policy

We may update this policy by posting a new version on this page with a new effective date. Where required, we will provide additional notice or obtain consent. An update does not itself override restrictions that applied when information was collected.

Contact

For privacy questions or requests, contact info@aerista.com or write to:

Aerista
7777 NE Airport Way
Portland, OR 97218.